Do you have any questions? Please read the Frequently Asked Questions below before you contact us.
1Do you ship worldwide?
Yes, we do. Just select the correct country when filling in your information.
2Which payment procedure should I choose?
Only orders to the Netherlands & Belgium can pay with the local payment provider and for the rest of the world the only way to pay is through Paypal.
3Can I pay with credit card?
Yes, you can through Paypal.
4My order still hasn’t arrived. What can I do?
Please be aware that some shippings that some time to arrive, so we would advice you to contact us if your order have not arrived after 14 days of your order date.
If your order still didn't arrive after this 14 days, please contact us on Social Media and provide us your order number so we can check it for you.
If your order still didn't arrive after this 14 days, please contact us on Social Media and provide us your order number so we can check it for you.
5What are customs and why are they holding my order back?
There can be a lot of reasons why the customs is holding back your order. We didn't experience any of this kind of problems, but never say never.
You have to contact your local customs office in your city to get more information. We can't help you with this unfortunately, sorry.
You have to contact your local customs office in your city to get more information. We can't help you with this unfortunately, sorry.
6Why are the international shipping fees so high?
Unfortunately these are the lowest prices we can get. We don't make any profit from the shipping fees.
7Can I get express shipping?
Yes, USA & Canada only!
It will take up to 3 - 5 business days.
We are working on this service for other countries.
We are working on this service for other countries.
8How can I track my order?
We send an automatic trackingcode to all of our customers, as soon as the package has been send out. It can take up to 24 hours until you will receive the trackingcode.
9When will a product be restocked?
If there is no any information available on the product page, you can contact us on Instagram to get more information.
If the product is removed from our website, unfortunately the product won't be sold anymore.
If the product is removed from our website, unfortunately the product won't be sold anymore.
10I want to return my items. What do I do now?
Because of hygiene reasons, we won't accept clothes that are being used. But if there is anything wrong with your order or product, we will replace it on our costs.